Warranty and Policies

Design Changes

AMCO Enclosures/IMS Engineered Products reserves the right to make product changes as deemed necessary to allow continued progress, improvement, and adaptability in an advancing industry.


Proprietary Rights

Our catalogs and the information contained within are deemed proprietary to AMCO Enclosures/IMS Engineered Products and are to be used only for the purpose for which they are submitted and shall not be copied in whole or in part without the prior written consent of AMCO Enclosures/IMS Engineered Products.


Cancellation and Return

Cancellation and return charges begin at 40% with a minimum of $50.00, depending on the nature of the order and the extent to which it has been processed. All returns have a 30-day-upon-receipt-time limit. Returns must be freight prepaid and not made without the prior written approval of AMCO Enclosures/IMS Engineered Products. Special parts and assemblies are not returnable.



All quotations, order confirmations, published prices and discounts based on F.O.B. AMCO Enclosures/IMS Engineered Products, 1 Innovation Drive, Des Plaines, IL 60016 Freight Collect. Invoice payment terms – net 30 days.



Limited 10-year warranty from the date of purchase on racks and limited one-year warranty on all containment products and electronic and power accessories. This warranty is automatically void if your AMCO Enclosures/IMS Engineered Products product is modified in any way, improperly installed, extended beyond its stated weight capacity, misused or abused.
This warranty does not cover:

  • Failure in whole or part resulting from misuse, alteration, excessive temperature, excessive humidity, corrosive environment or lack of maintenance.
  • Items ordered in error or not required.


Warranty Repair

Purchaser shall obtain controlled authorization number before returning any items alleged to be defective to AMCO Enclosures/IMS Engineered Products.



AMCO Enclosures/IMS Engineered Products shall have the right to inspect any and all allegedly defective items on-site at purchaser’s convenience.


Disclaimer of Consequential Damages and Limitations of Implied Warranty

AMCO Enclosures/IMS Engineered Products shall have the right to inspect any and all allegedly defective items on-site at purchaser’s convenience.



Our website automatically stores location information from visitors for us to keep track of demographics and interests to best provide our products to our customers. If you choose to send us feedback, signup for our newsletter, become a dealer or request literature, the personal information that visitors input is collected and stored. This information is used only by AMCO Enclosures/IMS Engineered Products and is not given out to third parties. When requesting literature, you can opt out to receive emails from AMCO Enclosures/IMS Engineered Products. When filling out the becoming a dealer form, visitors will not be added to our email list and will need to register separately if they are interested in receiving AMCO Enclosures/IMS Engineered Products newsletters. If changes need to be made to the information submitted, please email sales@amcoenclosures.com with the updated information.